Keston Carpet Cleaners Cookie Policy

This Cookie Policy explains how Keston Carpet Cleaners uses cookies and similar technologies on our website. It describes the types of cookies we use, the purposes for which we use them, and the choices you have to control their use. By continuing to use our website after seeing a cookie notification, you agree that cookies may be placed on your device as described in this policy.

What Are Cookies

Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit a website. They help the website recognise your device and remember certain information about your visit, such as your preferences, pages you view, and actions you take. Some cookies are session cookies that expire when you close your browser, while others are persistent cookies that remain for a set period or until you delete them.

Types of Cookies We Use

We use several types of cookies on the Keston Carpet Cleaners website. Each type serves a different purpose and helps us deliver and improve our services.

Essential Cookies

Essential cookies are necessary for the basic functioning of our website. Without these cookies, core features and services would not work correctly. They support actions such as navigating between pages, accessing secure areas, retaining items or information you provide during a booking process, and ensuring the website displays correctly on your device. Because these cookies are vital for the operation of the site, they cannot be switched off using our on-site controls. You can still block them in your browser settings, but doing so may result in parts of the website not functioning properly.

Analytics and Performance Cookies

Analytics cookies, sometimes called performance cookies, help us understand how visitors use our website. They collect information such as which pages are visited most often, how visitors move around the site, and whether they encounter errors. This data is typically aggregated and does not directly identify you. We use it to monitor website performance, measure the effectiveness of content, and identify areas for improvement. These cookies support our goal of providing a reliable, fast, and user-friendly experience for everyone who visits Keston Carpet Cleaners online.

Marketing and Personalisation Cookies

Marketing cookies are used to deliver content and advertisements that are more relevant to your interests. They may remember that you have visited our website and help us present information about our services that is more tailored to you. These cookies can also limit how often you see particular promotions and help measure how effective our marketing campaigns are. In some cases, they may be set by third party providers who assist us with advertising and promotional activities. These cookies are not essential for using the website and will only be used where permitted by applicable laws and your preferences.

How We Use Cookies for Performance Monitoring

We use cookies to monitor and improve the performance of the Keston Carpet Cleaners website. By understanding how quickly pages load, how often visitors experience errors, and which features are used most, we can identify technical issues and enhance overall reliability. Performance monitoring cookies support tasks such as testing new features, optimising images and page layouts, and ensuring the website continues to work well across different devices and browsers. This ongoing monitoring allows us to provide a smoother, more efficient online experience.

Your Cookie Choices and Control

You have control over how cookies are used on your device. Most web browsers allow you to manage cookie settings, including blocking certain types of cookies, receiving notifications when a site wants to place cookies, or deleting existing cookies.

You can typically manage cookies by adjusting the settings or preferences section in your browser. Options may include blocking third party cookies, blocking all cookies from specific websites, or clearing your browsing data, including cookies and cached files. Please be aware that disabling some cookies, particularly essential cookies, may affect the way the Keston Carpet Cleaners website functions and could limit your ability to use certain features or complete bookings.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate our website. Any updates will be posted on this page, and the revised version will apply from the date it is published. We encourage you to review this policy periodically to stay informed about how Keston Carpet Cleaners uses cookies and how you can manage your preferences.